Company settings
Open Settings › Company settings (organization admins).
General information
Section titled “General information”Shows your organization’s name and subscription status, and:
| Item | What it is |
|---|---|
| Company ID | Your organization’s ID. Click Copy when our support asks for it. |
| Active since | The date your organization was created. |
| Seats | How many full and view-only users your subscription includes. |
Upload your logo here: PNG or JPG, at least 400 px wide, up to 2 MB. Click Remove to take it off.
Ticket emails use the logo from Support settings › General › Branding first. This logo is used when Support settings has none. SVG and other formats don’t show in Gmail or Outlook, so use PNG or JPG.
API keys
Section titled “API keys”Keys for usage tracking and the support widgets are on their own page. Click Open API keys, or see API keys and allowed sites.